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Harvey Norman Labs manage the development of innovative technologies that enhance our website’s capabilities. Our aim is to integrate new disruptive technologies and create the digital platform of tomorrow that will help our customers navigate our website with ease, find the products that are right for them and make informed decisions. We work closely with third parties to ensure a quick, friction-free onboarding process that optimises each tool’s performance.
Mood Board
AI powered shopping that suggests relevant products to customers based on their previous browsing behaviour and style.
Shop the Room
Using AI and existing 3D models, customers can furnish a living room with products based on their preferences and browsing behaviour.
Click & Scale
With this tool customers can furnish a room with products they’ve looked at on our website, compare their size and fit based on their room’s actual dimensions and change the décor to match their style.
Watch AR
Using a mobile device customers can place a wearable on their wrists and see what it would look like in real life. They can also compare size to other watches and common household items while on a desktop.
3D Virtual Tours
This feature allows customers to explore our beautiful Galway and Sligo stores and all they have to offer without having to leave their sofa!
Augmented Reality
AR enables customers to view the product they wish to buy through their phone in the exact spot they want to put it and in its exact size.
Product Videos
These videos help to explain the functions and features of often complex products and allow our customers to make informed choices about their purchases.
Product Bundles
This feature groups products together and offers customers the chance to supplement their purchase with related items.
Personalisation
Each customer’s browsing experience is personalised to match their interests. We recommend products they might be interested in or showcase products they’ve looked at previously.
Virtual Designer
Virtual Designer is powered by AI to help customers find the products that suit their style best. It allows for product discoverability in our Bedroom & Furniture categories.
Energy Comparison Tool
Working in partnership with Youreko, our Energy Comparison Tool helps you understand the financial benefit of buying an efficient appliance. Sustainable choices are great for the environment but they also save you money in energy costs.
Get In Touch
Are you a startup with a great idea that you think could help the Harvey Norman online experience? Get in touch with the Labs Team.
Get Started
